Privacy Policy

1. Information We May Collect

Depending on how you use INEB, we may receive information such as:

• Your name and email address.
• Information you provide through contact or support forms.
• Attorney billing statements, invoices, or other documents you choose to submit for review.
• Information contained within those documents, including billing entries, dates, rates, charges, or other details.
• Transaction and order information associated with purchasing an INEB service.
• Basic technical information that may be collected automatically by our website platform or service providers, such as browser, device, cookie, or usage information.

2. Redacting Information Before Upload

INEB encourages customers to remove or black out personal information they do not want to share when that information is not necessary to perform the requested review.

For a Legal Bill Review, billing entries, dates, time amounts, rates, descriptions, totals, and other information needed to evaluate the bill should remain readable.

You generally do not need to provide your complete legal case file for a Legal Bill Review. Submit only the documents reasonably necessary for the service you are requesting unless INEB specifically asks for additional information.

3. How INEB Uses Information

Information may be used to:

• Provide the service you purchased or requested.
• Review documents and prepare findings or reports.
• Communicate with you about your submission or order.
• Respond to questions or support requests.
• Process and maintain transaction records.
• Operate, maintain, improve, and protect the INEB website and services.
• Prevent misuse, fraud, security incidents, or other harmful activity.
• Comply with applicable legal or regulatory obligations.

4. Payments

Payment transactions may be processed through third-party payment providers. INEB does not need to receive or store your complete payment card number in order to provide its review services.

Payment providers may collect and process information according to their own privacy policies and security practices.

5. Service Providers

INEB may use third-party companies and technology providers to operate its website and deliver services. These may include website hosting, payment processing, document handling, communications, automation, data storage, security, and related business infrastructure.

Information may be provided to those service providers when reasonably necessary for them to perform services on INEB's behalf.

6. Sale of Personal Information

INEB does not presently sell customers' personal information for money and does not presently use customer information for cross-context behavioral advertising.

7. Document Handling and Confidentiality

Documents submitted to INEB are intended to be used for the requested review and related service administration.

Customers should avoid submitting information that is unnecessary for the review. No internet transmission, website, or electronic storage system can be guaranteed to be completely secure, and customers should use reasonable care when deciding what information to submit electronically.

8. Data Retention

INEB may retain information for as long as reasonably necessary to provide the requested service, maintain business and transaction records, resolve disputes, protect the service, and meet applicable legal obligations.

Retention practices may evolve as INEB's services and technology infrastructure develop.

9. Cookies and Website Technology

The INEB website and the platforms used to operate it may use cookies or similar technologies for essential website functions, security, performance, analytics, and related purposes.

Browser settings may allow you to limit or delete certain cookies, although doing so may affect some website functions.

10. Your Choices

You may choose to:

• Redact unnecessary information before submitting documents.
• Choose not to provide optional information.
• Ask INEB questions about information you previously submitted.
• Request correction or deletion of personal information where reasonably available and subject to applicable recordkeeping or legal requirements.

Privacy-related requests may be submitted through the Contact INEB page.

11. Children's Privacy

INEB's commercial review services are not intended for children under 13, and INEB does not knowingly seek personal information directly from children under 13.

12. Changes to This Policy

INEB may update this Privacy Policy as its services, technology, operational practices, or legal obligations change. The effective date at the top of this page will be updated when material revisions are made.

13. Contact INEB

Questions about this Privacy Policy or INEB's handling of personal information may be submitted through our Contact INEB page.